![]() Added all CapturingReality Sites to Trusted Sites in Browser and FirewallĪny help would greatly be appreciated! Cheers.Here’s a list of things I’ve tried so far: I’ve not been able to work with it for roughly 2 months now.Īll my other Epic Game services (Launcher, Unreal Engine etc) work perfectly. I hate to be the annoyed customer but I’m increasingly starting to get frustrated with the service provided (or lack thereof) by the customer support and I’m not able to use my Realit圜apture and the credits on my account that I have purchased. Be sure to remove any sensitive information like ids, credentials, or non-public product information from your post. I then filled out a new support request ( #25941594) on Epic Games ( This link referred me directly back to this forum so I’m guessing the answer must be here?! Activation Code Articles Discussions No articles found 'Create New Discussion' will post a public discussion topic that can be read by anyone who visits the forum. ( forums unrealengine com/t/cant-buy-credits/909082/5?u=fluadlwirt) Playing Fortnite on your Nintendo Switch requires you to activate your Epic Games account first by following a certain procedure. When I found this out I left another comment in the forum but got no reply. Unfortunately the solutions provided didn’t fix my problem and I noticed, that I am now (and probably was earlier) also not able to sign-in on www capturingreality com/My using the Epic Games account - it immediately redirects me to www capturingreality com and I’m not logged in when I try to. I was inactive for a couple of days and tried the solutions about a week ago. In the Unreal Engine Support I filled out a bug report without ever hearing back from them.Ībout 3 weeks ago, I commented on a forum post about my issue ( forums unrealengine com/t/cant-buy-credits/909082/3?u=fluadlwirt) and got surprisingly great support from a staff member. Was this article helpful? 0% of 0 players found this article helpful.I’ve already asked the Epic Games support team for support on this on March 20th ( #25026906) and they referred me to the Unreal Engine Support and closed the request. Subscribe to EA Help on YouTube for video walkthroughs and guides.Follow for everything from outage info to game news.Head to the Epic Games Support page for help with account issues. ![]()
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